At Astral Billing, we respect your right to control your personal data. If you wish to delete your account and associated data from our platform, we provide a straightforward process to facilitate your request. Please review the following instructions carefully to initiate the account deletion process.
By accessing or using the Service, you consent to the terms of this Privacy Policy and agree to the collection, use, and disclosure of your personal information in accordance with this policy. Your use of the Service signifies your acceptance of this Privacy Policy. If you do not agree with this policy, please do not use the Service.
To initiate the account deletion process, please complete the account deletion request form below. In the provided fields, enter the email address associated with your Astral Billing account. This step ensures that we can identify and process your request accurately.
Upon receiving your account deletion request, our team will carefully review the information provided and verify your identity. This verification step is essential to ensure the security and integrity of our users' accounts and data. We may reach out to you for additional verification if necessary.
Once your account deletion request has been successfully verified, we will proceed with initiating the account deletion process. This process involves permanently removing all data associated with your account from our systems, including but not limited to invoices, inventory records, account settings, and personal information. Please note that this action is irreversible and cannot be undone.
You will receive a confirmation email once your account deletion request has been processed and your account data has been permanently deleted from our platform. Please allow sufficient time for us to complete this process, as it may take some time depending on the volume of requests we receive.
Data Retention: Please be aware that certain data may be retained in our backup systems for a limited period of time after your account deletion request has been processed. However, this data will not be accessible or used for any purpose other than system backup and recovery.
Legal Obligations: In some cases, we may be required to retain certain data for compliance with legal obligations or regulatory requirements. However, such data will be handled in accordance with applicable laws and regulations governing data protection and privacy.
Account Recovery: Once your account has been deleted, you will no longer have access to any data or features associated with your account. If you wish to resume using Astral Billing in the future, you will need to create a new account and start afresh.
