Effective Date: 07 March 2024
Welcome to Astral Billing, a product offered by Cosmion Digital Solutions Pvt Ltd ("Cosmion," "we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy governs the collection, use, and disclosure of personal information when you access or use the Astral Billing mobile application, website, or related services (collectively referred to as the "Service").
By accessing or using the Service, you consent to the terms of this Privacy Policy and agree to the collection, use, and disclosure of your personal information in accordance with this policy. Your use of the Service signifies your acceptance of this Privacy Policy. If you do not agree with this policy, please do not use the Service.
We collect various types of personal information from you when you access or use the Service. This may include:
Identifiers such as your name, email address, mailing address, phone number, and billing information.
Demographic information such as your age, gender, and occupation.
Usage information such as your IP address, device identifiers, browser type, and operating system.
Transaction information such as your purchase history, payment method, and shipping details.
We collect this information to provide and improve the Service, personalize your experience, and communicate with you. We may also collect information automatically through cookies, web beacons, and other tracking technologies.
We use your personal information for various purposes, including:
Providing, operating, and improving the Service.
Processing transactions and delivering products and services.
Analysing usage trends and optimizing the Service.
Personalizing your experience and delivering targeted advertisements.
Communicating with you about updates, promotions, and customer support.
Detecting and preventing fraud, security breaches, and illegal activities.
Complying with legal obligations and enforcing our rights.
We may combine information collected from different sources or for different purposes to provide a better user experience and improve the effectiveness of our marketing efforts.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes implementing physical, technical, and administrative safeguards to safeguard your data. We regularly review and update our security measures to ensure they remain effective against evolving threats.
Despite our efforts to protect your data, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your personal information, and you acknowledge and accept this risk when using the Service.
You have the right to choose whether or not to provide certain personal information. However, choosing not to provide certain information may limit your ability to access certain features of the Service or receive personalized content. You may also have the right to access, correct, or delete your personal information in accordance with applicable laws.
You can manage your communication preferences and opt-out of marketing emails or promotional messages by following the instructions provided in such communications. However, please note that you may still receive transactional or service-related communications from us even if you opt-out of marketing communications.
We do not sell, rent, or lease your personal information to third parties for their marketing purposes. However, we may share your personal information with trusted third-party service providers who assist us in operating the Service, conducting our business, or providing services to you. These service providers are contractually obligated to use your personal information only for the purposes specified by us and to protect your data in accordance with applicable laws and regulations.
We may also disclose your personal information in the following circumstances:
To comply with legal obligations or respond to lawful requests from government authorities, law enforcement agencies, or regulatory bodies.
To enforce our rights, protect our property, or investigate and prevent fraud, security breaches, or illegal activities.
In connection with a merger, acquisition, reorganization, or sale of assets, where your personal information may be transferred as part of the transaction.
We may also share aggregated or de-identified information that does not directly identify you for analytical or research purposes.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. We will notify you of any material changes by posting the updated policy on our website or through other appropriate means. Your continued use of the Service after the effective date of the revised policy constitutes your acceptance of the updated terms.
